Last Updated: August 2026

 

At Lumera Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.
 

Information We Collect

When you use our website, we may collect information such as:

• Name, email address, phone number, and shipping/billing address;

• Order and purchase information;

• Payment-related information processed through our payment providers;

• IP address, device, browser, and website usage information;

• Information you voluntarily provide when contacting Customer Service.

How We Use Your Information

We may use your information to:

• Process, fulfill, and deliver orders;

• Process payments and prevent fraud;

• Provide Customer Service;

• Send order, shipping, and service-related communications;

• Improve our website, products, and shopping experience;

• Send promotional communications when permitted by law and according to your preferences;

• Comply with legal and regulatory requirements.

Sharing of Information

We may share information when reasonably necessary with trusted third-party service providers involved in operating our store, such as payment processors, shipping and logistics providers, website and technology providers, analytics services, and marketing platforms.

We may also disclose information when required by law or necessary to protect our legal rights.

Lumera Store does not sell your personal information for money.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our services, measure performance, and support advertising and marketing activities.

Depending on your location, you may have the right to manage or opt out of certain cookies or uses of your information.
 

Data Security

We use reasonable administrative and technical measures designed to protect personal information.

However, no online service or method of electronic storage can guarantee absolute security.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used or shared.

You may also have the right to opt out of certain marketing communications or data-processing activities.

To exercise an applicable privacy right, please contact us using the contact information available on our website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including processing orders, providing Customer Service, maintaining business records, preventing fraud, and complying with legal obligations.

Children's Privacy

Lumera Store is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Services

Our website may use or link to third-party services. These providers may process information according to their own privacy policies and applicable laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

The latest version will be available on our website.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Lumera Store Customer Service through the contact information provided on our website.

We will respond to inquiries as soon as reasonably possible.